EVENT SUPPORT TEAM

EST Workforce app: privacy notice

Last updated 25 September 2026

Event Support Team Ltd (company number 09025788, Fulford House, Newbold Terrace, Leamington Spa, CV32 4EA) is the controller of the personal data in this app. Contact: info@estuk.co.uk (the address published on estuk.co.uk), marked for the attention of the Data Protection lead.

What we collect and why

• Your name, email address, phone number and profile photo, so the office can identify you, offer you Assignments and contact you about them.
• Assignment records: offers, acceptances, the documents you acknowledged and when, cancellations and the reasons you give.
• Clocking records: the time and your location at the moment you clock in and clock out. The app uses your location only at those two moments. It does not follow you while you work, does not record your route or when you arrive at or leave a site, and never uses your location in the background.
• Site photos you choose to add to an Assignment.
• Messages between you and the office, and questions you put to the assistant. Assistant questions are processed by our AI provider (Anthropic) to produce an answer and are not used to train its models.
• For staff on contracted hours: office clock in and out records, annual leave, sickness reports and time in lieu. Sickness information is health data and is used only to manage absence and pay.
• Payslips and employment documents we make available to you.
• Device information: device model, operating system, app version and, if you allow notifications, a notification token.

How your data is handled

We do not sell your data, show adverts or use advertising or analytics trackers. Data is stored with our hosting provider (Supabase) and app updates are delivered by Expo. Lawful bases: performance of your contract or engagement, our legal obligations as an employer (pay, tax, health and safety, working time) and our legitimate interest in running events safely.

Retention

Employment, pay and tax records are kept for six years after the end of the tax year they relate to; health and safety records (including acknowledged risk assessments, accident and incident records) for at least three years, or longer where a claim is possible; working time and clocking records for at least two years and in practice with the pay records; right to work checks for two years after the engagement ends. Messages, site photos and other data are deleted on request where the law allows. Nothing in the app is deleted automatically: deletion is carried out by the office.

Your rights

Access, correction, deletion, restriction, objection and portability. Use Me > Privacy in the app or contact the office. You can complain to the Information Commissioner's Office (ico.org.uk).

Delete my data

To request deletion of your account and data: in the app, open Me > Privacy & my data > request deletion, or email info@estuk.co.uk from the address on your record. We will confirm what has been deleted. Employment and tax records are kept where the law requires, as set out under Retention above.

Event Support Team Ltd